At Loilliol Trading, we want your order to reach you as quickly and safely as possible. The information below explains how we handle processing, shipping, delivery times, and customs responsibilities.

Free Worldwide Shipping

  • We offer free worldwide shipping on most items.
  • Please note: due to certain restrictions, shipping exclusions may apply for some regions (such as the US and Canada during special circumstances like COVID-19).

Order Processing & Delivery Time

  • Your order will be processed and confirmed within 24–48 hours.
  • Once confirmed, you will receive a shipping confirmation email with tracking details.
  • Delivery times vary by location:
    • United States: Estimated 2–3 weeks
    • Other Countries: Estimated 2–4 weeks, depending on product type, destination, and customs clearance
  • Please note: delivery dates are estimates only. We cannot guarantee arrival on a specific date.

Multiple Items in One Order

  • To avoid delays, items in your order may ship separately from different warehouses.
  • If a product is on backorder, we may ship available items first, with the remaining items arriving in separate packages.

Tracking & Shipping Methods

  • Every order is assigned a tracking number before leaving our facility. You can track your package from dispatch to delivery.
  • All orders are shipped via insured ground or international shipping services.
  • In rare cases, packages may be delayed, returned, or lost in transit due to customs or postal service issues. If this happens, we will provide a replacement shipment with tracking whenever possible.

Shipping Costs

  • Shipping is generally free, but for certain destinations or expedited delivery, charges may apply.
  • Costs are calculated based on delivery method, weight, and destination.
  • To see shipping costs (if any), add products to your cart and proceed to checkout — the delivery fee (if applicable) will be shown before payment.

Customs, Duties & Taxes

  • Product prices displayed on our website are tax-free in USD.
  • Depending on your country, you may be responsible for import duties, taxes, and customs fees once your order arrives.
  • These charges are determined by your local customs office and are the buyer’s responsibility.
  • We are not responsible for delays caused by customs clearance. Please check with your local customs office for details.

Shipment Confirmation

  • Once your order ships, you will receive a Shipment Confirmation Email with your tracking number.
  • Please allow 1–3 business days after shipping for your tracking code to activate.

Important Notes

  • Once an order is placed, it cannot be canceled.
  • The sales contract is considered complete once we confirm and process your order.

Last Updated: September 25, 2025